Get support.

Have access to a dedicated team that guarantees you the best support for your requests, complaints and information requests.

Requesting information
Do you have questions about any Banco Montepio product or service? Send us your question and we will clarify it.
Request
Sharing suggestions
We want to hear your suggestions so that we can continue to develop our service and surpass your expectations.
Suggest
Sending complaints
We have a specialised team to analyse, process and respond to your complaint.
Complain

Request information

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Contacts

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  • Pedido de Esclarecimento
  • Pedido de Contacto
  • Pedido de Aconselhamento
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  • Tornar-se Cliente Montepio
  • Associação Mutualista
  • Cartões/Cheques/Cadernetas
  • Contas à Ordem
  • Contas Poupança
  • Correspondência
  • Créditos/Financiamento
  • Fundos/Bolsa/Títulos
  • Operações
  • Seguros
  • Serviços Net24
  • Outros
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I authorize the processing of personal data by the Bank as the Data Controller, under the conditions and for the purposes outlined above, in accordance with the Privacy Policy. If you do not consent to this processing, you can contact us through our alternative channels.

Sharing suggestions

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Contacts

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(+351)
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Message

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I authorize the processing of personal data by the Bank as the Data Controller, under the conditions and for the purposes outlined above, in accordance with the Privacy Policy. If you do not consent to this processing, you can contact us through our alternative channels.

Sending complaints

All fields are mandatory.

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Contacts

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(+351)
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Message

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I hereby declare that I am aware that this form is intended exclusively for submitting complaints and is not suitable for submitting requests for information, contact requests, banking instructions, or requests for banking services, which will not be processed through this channel.
I further declare that I have been informed that the response to the complaint will not contain any information subject to secrecy duties, unless the email address is previously registered with Banco Montepio.
I authorize the processing of personal data by the Bank as the Data Controller, under the conditions and for the purposes outlined above, in accordance with the Privacy Policy. If you do not consent to this processing, you can contact us through our alternative channels.